As of Dec. 1, Comcast caps customer data to 300 GB in more U.S> cities in an attempt to offer users ‘fairness’ and a more ‘flexible’ policy. But some people see the move as a way of extracting fast money.
This week, the cable company said it would cap user data to 300 GB from Virginia to Arkansas, and people who would want to supplement their Internet usage limit can pay $10 for every extra 50 GB.
Data caps would be implemented in Little Rock, AK, Shreveport, LaPlace, and Houma, LA, Johnson City , Chattanooga, and Greenville, TN, and Galax, VA. Comcast unveiled the latest trial through a leaked e-mail.
In the e-mail, the company also wrote that users who would go past the 300 GB limit would receive an extra 50GB block to their accounts and be charged $10 for every additional block.
Yet, there’s also a piece of good news. In the first three months of the trial, customers won’t be charged for the first three times they exceed the monthly limit. Plus, if you are willing to pay a $35 monthly fee, things would be kept ‘unlimited’ under the Unlimited Data option.
The news about the changes was first leaked on a social networking site. The leaks contained instructions for staffers on how to manage angry customers that disagree with the changes. In the instructions, the company also recommended phone reps to avoid the term of ‘data cap’ for the new trial and use instead ‘data usage plan’ since the company doesn’t really limit usage but it charges extra money when people exceed those 300 GB in the monthly data plan.
Interestingly enough is Comcast’s reasoning for the changes. It cited flexibility and fairness, rather than an attempt to prevent network from becoming throttled as most mobile phone carriers say. This is why, some users argued that the move may be simply about the money.
Other companies decided to go for data caps to prevent server overload. One such company was Microsoft which had promised ‘unlimited’ storage for its One Drive service. Yet, when a handful of users decided to store 75TB each, the company decided to go for a 1TB limited.
Sprint acknowledged that its ‘unlimited’ offers start to lose speed at 25 GB. So, when you hear about an unlimited plan be it cable Internet or mobile plan you should be aware that there is no such thing on this planet. And this is because either technical or financial reasons, or simply out – limited resources.
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