The National Highway Traffic Safety Administration (NHTSA) is launching an investigation into around 360,000 Nissan Sentra and Versa models for an issue with defective brakes.
According to the investigation, 2013 and 2014 Nissan Sentra and Versa models are being looked at after eight separate complaints alleged that their vehicles continues to move after the brake pedal was depressed. NHTSA does not list any injuries or accidents related to the brake issue or unintended acceleration.
A complaint filed June 9 said that the driver’s foot was trapped by the trim panel that required them to use their right hand to grab their leg and pull up to get their foot free, almost causing a crash during the event. The complainant included a photograph showing how the edge of the panel wedged itself in the driver’s work boot.
Another complaint said that when attempting to remove their foot from the accelerator pedal to apply the brake, their shoe was caught by the trim panel which delayed braking ability several times. Two of the four complainants said the vehicles were rental cars.
The investigation is another example of NHTSA moving quickly to open a formal investigation than in prior years, less than three weeks after the first new complaint related to the issue since February.
Many of the complaints say the problems happened soon after the vehicles were purchased. One said a 2013 Sentra with 143 miles had significant problems. At a red light, the car started to move forward even with the brake pedal depressed. “This incident was very scary to say the least,” said the complaint filed in May 2013. “What I cannot understand is how such an important/critical system of a brand new car could fail in four days.”
Nissan issued a statement concerning the issue. Nissan has stated that it has received NHTSA’s request and is working with the agency to determine the best course of action.
Nissan received a request for information from the National Highway Traffic Safety Administration concerning eight customer complaints of excessive brake pedal travel feel on MY2013 and 2014 Versa and Sentra vehicles.
Nissan is committed to a high level of customer safety, service and satisfaction and seeks to provide an outstanding ownership experience to Nissan Versa and Sentra owners.