Many gamers witnessed a tough time while trying to play Sony’s PlayStation as its Network began facing wobbles that stuck gaming enthusiasts from accessing their favourite games.
Sony’s Online Entertainment (SOE) head confirmed the problem in services today, saying the company is ‘suffering a major Distributed Denial-of-Service attack on its network’.
SOE’s chief John Smedley accepted the fault at Sony’s end in a series of tweets posted just hours after many complaints about the network problem of Sony PlayStation surfaced on Twitter.
“We are under attack by a large scale ddos. Being dealt with but it will impact games until it’s handled,” one of his tweet said.
After this he tweeted a series of posts in an apparent attempt to cool down the angry gamers by regularly updating them.
• It’s almost under control now. Sorry for the inconvenience. -John Smedley @j_smedley
• Services will be gradually restored. For some it’s up now. For others the route they take may be flooded so they can’t log in yet. -John Smedley @j_smedley
• I’m only speaking about SOE. Not sure on PSN-John Smedley @j_smedley
• Some people can log in. Some can’t. Purely route related. -John Smedley @j_smedley
• In the case of a ddos with the help of our ISPs we can filter out the ddos. But it’s filtered close to our network. -John Smedley @j_smedley
• The problem is upstream of our network we have no control. So they are flooding the routes to us too. That’s how it works.- John Smedley @j_smedley
PlayStation, however, admitted that there was a glitch on its part. But PlayStation didn’t mention a DDoS attack in its latest tweet.
“Network update: our engineers are aware of the issues and are working to resolve them. We’ll keep you posted – sorry for the inconvenience,” the tweet said.
Sony has earlier refused to accept any technical error from their end. Instead, the tech giant has posted a statement on its support site, asking people to check their internet connectivity with their internet service providers (ISPs).
“We are aware that some users are experiencing difficulty enjoying the PSN. We have confirmed the PSN is stable. If you are having trouble, we encourage you to contact your internet service provider,” Sony said in an official statement on its support site.
The PlayStation customers made the best use of social forums to share their story on hardship while connecting to the Sony’s network.
Some posts by the customers showed that they were being greeted with a message that reads: “the network is undergoing maintenance.”
Other posts made uncorroborated claims that said that the PlayStation Network is suffering a Denial of Service (DDoS) attack.
Many took to the micro blogging site Twitter to express their angst: Some of the tweets include:
Breaking news: Sony PlayStation Network down. Lizard squad hackers claim responsibility. @TheRegister — Thought Lateral (@ThoughtLateral) August 24, 2014
This happens when psn is down and it says connecting to sony network and then asks you to sign in #bluescreenofdeath pic.twitter.com/EDE5Rv3Fzn— Tom (@Toms_Yorkshire) August 24, 2014
@PlayStation network down AGAIN!! Hearing only good things about Xbox one. Sort it out Sony I’m switching to the dark side — John Doyle (@JohnLfcdoyle) August 24, 2014
The company, meanwhile, continues to claim that its current network status is “online”. But the company’s page also revealed that it was last updated on August 15.
Meanwhile, Sony has scheduled a maintenance session on Monday.