Telephone and broadband UK company TalkTalk, which prides itself of having a 4 million client base, has recognized it has been experiencing a huge data breach in which account numbers, addresses and telephone numbers have been snatched by online hackers. The organization included that the stolen information was employed by the cyber criminals to gain a huge amount of money.
As per TalkTalk, an outsider contractor which had legal access to its client records was connected to last’s year data breach. The company initiated a legal action against the supplier.
TalkTalk confirmed the breach after a few clients wrote several complaints on the company’s forum reporting that they had got phone calls alleged to be from TalkTalk, but which ended up being other companies. Clients mentioned the callers knew their TalkTalk record numbers and other private information, which was employed by them to access the client’s PC and rob their bank accounts.
At the end of last year, the info that that TalkTalk may have been affected by a data breach was out and suggested that the cyber crime might have been conducted by one of the organization’s call centers in India. At the time, the company only declared that it was exploring the issue. Next, in January TalkTalk admitted it was aware of around 100 complaints regarding a possible breach.
In an announcement, TalkTalk writes that the company know that some restricted, non-delicate data about a few clients could have been unlawfully accessed disregarding the security policies of the company. The statement went further on to say that TalkTalk is aware of a limited yet important number of clients who have been targeted by these culprits and the company has been backing them.
Subsequently, the company pledged that no private data like bank account details has been accessed by the online criminals and that TalkTalk Business clients details have not been targeted by the breach. Also the company reassured users that important measures have been taken in order to solve the problem in collaboration with the Information Commissioner’s Office. TalkTalk concluded its statement by saying:
“We want to help our customers protect themselves from scams so we are writing to all customers again to warn them about this criminal activity, with full advice, support and a reminder of the many free services TalkTalk offers to try to stop malicious scams reaching them.”
In an email sent to each client, TalkTalk said frauds were utilizing stolen data to make individuals disclose private bank account numbers. It has also set up a special telephone line for clients that are likely to be contacted by the scammers. The criminals also try tricking users into paying for security software or other unnecessary services.
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