Young Adults Need Business Mentoring
With so many teens and young adults staring at massive unemployment numbers and huge student loan debt having a light that pierces the darkness is essential for personal and professional growth. Of course there are many motivational speakers and coaches geared towards adults and business professionals but very few cater to our youth. Henning Morales is one of those individuals. His passion for helping people in their late teens and twenties is infectious and it really fills a gap in the area of helping our youth find their way in an increasingly competitive workplace. Henning has a wealth of real life experience he pulls from for his books, articles and videos. Stay tuned for more on Henning’s life and his positive approach towards our future leaders.
Check out this speech from Corrado Banda, motivational master, given to a group of sales guys in their teens and twenties. From the bestselling novel, The Dirt Merchants, by Henning Morales. Reprinted with permission by ‘Gen Y Mentor’.
As the guys rushed to get settled, Banda began in his usual way.
“Some of you have heard my talk on attitude, some a couple of times, and I tell you it’s gonna be the same today. But this is something so simple that you need to hear it a hundred times to get it. Anyone who’s gonna be bored with it, there’s the door…. No takers? Then listen up.
“Some of you think your attitude is right but I can tell you it’s not. Do you know how I can tell? I can feel it. I can look at you and know if your attitude is right or not. It’s not a special power or maybe it is. You see, when your attitude is so right for so long, you can detect it in others. You see, successful people, whether they know it or not, have developed this sixth sense, which is why the rich get richer. They’re able to sniff out the right deals and the right partners and staff, and it all starts with attitude. Attitude determines how you walk, how you talk, how you dress. But it also determines how others respond to you.
“Smile, guys. Stick your chest out. Walk like you’re going somewhere. Now, mind you, I’m not talking about being fake. But if your life sucks big elephant balls then you’re gonna have to fake it until it improves for you. Then once things improve, use those successes as reference points and build on that. Think about your goals, then smile. Think about your chick, if you got a good one, and smile. Think about what that crazy shit Richard Pryor says and smile. If you got nothing else to go by then do it that way, but smile, man. Do not come around this office without that smile. And for God’s sake no one wants to hear you whining about shit. We all have problems. We’re here to solve problems, not whine or cry about them like a baby.
“Now don’t get me wrong—as I said, we all have problems. But real men work on solutions. This is a solution for you. American Wholesalers is a solution! Now I know it’s not the only solution. Anyone who thinks it’s not a solution for him, there’s the door! Still no takers?
“My point is that walking around with your shoulders slumped complaining about this or that keeps you in the problem. Now I’m not a psychologist but neither are the guys in this office. We’re here to succeed, not sit here and put you on a couch or something. If your attitude sucks so bad that you can’t suck it up when you’re around the guys here at the office, then stay home.
“Now when there’s a problem here at the office with one of the other guys, you take that shit into the manager’s office and handle it one on one with the person causing you your problem. You need help? Bring in your manager or Jim if you have to. That’s why they invented doors. Keep ’em closed for the negative shit. Because that’s what it is. If you find yourself spending too much time in there then look in the mirror for the problem. Because that’s where it is.
“Look at Jim. Look at Kenny, Cutty. Now, even Spencer, Eddie Van Halen Junior, reminds me of me. You ever see them down? ‘Course you don’t. Do they ever get down? ‘Course they do, you just don’t see it ’cause they don’t bring it into the office.
“Now in the field your great attitude is what creates the sale. Say it with confidence. Say it with enthusiasm. Look that goober in the eye. Believe in what you’re doing. The guys that are bringing in the numbers are the ones to watch. Now it’s bad enough some of you guys are walking around the office with neg attitudes—I call them the living dead—but just for short-term self-interest, create your great attitude in the field at all times. And not just when you’re on a roll—it’s when you’re gone two hours and got nothing off—that’s when you need to create it, man. Turn on the radio, something heavy. Yell, scream, kick the guy next to you, whatever, but your law of averages doesn’t work and will not kick in if you’re pitching with a neg attitude. Your customers simply will not buy because they will sense something is wrong. They will think that it’s the product or the price, but you are the problem. If your attitude is right, then the law of averages does kick in, which means one in five buy, or one in four or one in three, depending on how good you are, but again, do it with a great attitude.
“Yeah, there are some goobers that really need that fifty- two-piece socket set so they’ll buy it even if your attitude is shit. But that’s what an order taker does. That’s why those neg guys at Sears behind the counter make minimum wage. You need to create the sale. You’re there to sell, so make it an experience for your customers. It starts with them coming across possibly the only guy they’ll meet that day with a smile on his face that says, ‘How the hell are ya?’ Shit, some of these goobers buy because they need a friend, for chrissake. So be their friend. Do it with enthusiasm every time. Oh and I address you as guys and I know there are a couple of ladies here and I just have to tell you that you’ll probably blow out by the next time I’m here. If by some miracle you’ll have grown the balls to stay in this business then it’s just the same—you are one of the guys.”
He nodded to Jim and they both left the room without saying another word.
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