Tech giant Microsoft on Friday asked its customers to uninstall one of the security updates provided last week after users reported crippling of their PCs with the infamous Blue Screen of Death (BSOD).
The Microsoft update, identified as MS14-045 in its numbering, was among the nine updates released on ‘Patch Tuesday’ last week on August 12.
The update in news had been designed in such a way so as to fix three different flaws, including a font vulnerability error and another error in the Windows kernel, the heart of the OS.
According to the reports, Microsoft had strictly recommended its users to deactivate the updates after the users reported that MS14-045 had generated a Stop 0x50 error on several systems, mostly running on Windows 7 PCs with 64-bit version of the OS, within hours of its release.
The company, in the revised MS14-045’s Update FAQ, said, “Microsoft is investigating behavior associated with the installation of this update and will update this bulletin when more information becomes available. Microsoft recommends that customers uninstall this update. As an added precaution, Microsoft has removed the download links to the 2982791 security update.”
This was not the first patch problem from tech giant Microsoft. Earlier in April 2013, the company had asked the Windows 7 users to uninstall the update that had generated BSOD screens. Then in August and September 2013, Microsoft had faced a series of trouble with its updates for Office suite. Experts termed the situation a ‘worrisome’ sign of declining update quality.
Microsoft reports problems with three other updates and has pulled them from download and provided uninstallation instructions, but has not specifically recommended that users uninstall.
Microsoft has also reported two more problems with its non-security updates and asked its users to go for uninstallation.